Ink cartridges installed incorrectly or missing.The printer test page may not print if it is having a mechanical problem. Click Utility, then click Open Printer Utility, and then click OK. The ink cartridges need to be clear of anything blocking their path, such as dried ink or paper jams. In the Printers section, click the name of your printer, and then click Options & Supplies. It may be time to replace your ink cartridges if your Printhead Cleaning Cycle does not improve print quality.
A printer test page will now be sent to your printer. Use mouse and right click on the icon for your printer. Press and hold the Power button, and then press the Cancel button. Select control panel (or type 'control panel' in the search bar). Print a test page Make sure that there is plain, white paper in the input tray. This process prints many pages of text, similar to a printer test page, to flush out ink that has dried on the printhead. How to Print a Test Page From Your Computer Click on the Windows start button. Click Align Ink Cartridges on the Device Services tab. You can find Printhead Cleaning Cycles in the printer's menu settings or under "Devices and Settings" on your PC. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. If using a Mac, click your Macs hard drive icon. When you complete a Printhead Cleaning Cycle, like the printer's test page, you print many pages to remove any dried ink or irregularities from the cartridge.Ĭlean the printheads. Click Start, All Programs, HP, HP Toolbox, if using Windows. You can find the printhead cleaning cycle in the menu settings on the printer display or in the devices and settings section on your PC. Using the Printhead Cleaning Cycle, clean the printheads.
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